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About Us -

Complaints procedure

BJ DixonWalsh aims to provide you with the highest standards of service. Should you have any complaint or concern about our service, please let us know by contacting Rory O’Donnell. Any complaint will be taken seriously.

We will:

  • Respond to you acknowledging your concerns within 3 working days
  • Investigate your complaint
  • Take corrective action as necessary
  • Keep you informed
  • Monitor any trends to help us in our customer care


+44 (0)1823 462400

+44 (0)845 121 2800


+44 (0)1823 462401